- Posts: 17
Emailing Groups (of members e.g.Walk Leaders)
- Peter Sillifant
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15 Aug 2017 20:08 #1
by Peter Sillifant
Emailing Groups (of members e.g.Walk Leaders) was created by Peter Sillifant
Emailing groups
When composing a new email our Walks Secretary does not get the option to select a "group" from Contacts to email when typing in the "to" "cc" or "bcc" field.
This is important if she needs to "bcc" walk leaders. Attached are some screenshots of Webmail Contacts and composing an email.
She accesses the Webmail via a web browser. She has tried using Webmail via Safari on both my iPad and iMac. She has also tried using Dolphin on the iPad and Firefox on the iMac. They get the same issues above with whichever web browser they use.
Our Secretary, who uses Windows 8 with Google Chrome does not have this problem and is happy with the system.
In addition,
Limited Settings options
The user does not have access to the all the settings, for example they cannot access Forwarding of email and need to ask the administrator to adjust this for the user. It would be preferable for the user to have access to all the setting options. The users only have access to Webmail Settings down as far a signature, whilst the guidance notes also have Calendar Settings, Email Filters, and Mail Options. Attached some screenshots for info.
Can anyone help with this issues please or should we put he same question on the HCP Cloudnext system?
When composing a new email our Walks Secretary does not get the option to select a "group" from Contacts to email when typing in the "to" "cc" or "bcc" field.
This is important if she needs to "bcc" walk leaders. Attached are some screenshots of Webmail Contacts and composing an email.
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She accesses the Webmail via a web browser. She has tried using Webmail via Safari on both my iPad and iMac. She has also tried using Dolphin on the iPad and Firefox on the iMac. They get the same issues above with whichever web browser they use.
Our Secretary, who uses Windows 8 with Google Chrome does not have this problem and is happy with the system.
In addition,
Limited Settings options
The user does not have access to the all the settings, for example they cannot access Forwarding of email and need to ask the administrator to adjust this for the user. It would be preferable for the user to have access to all the setting options. The users only have access to Webmail Settings down as far a signature, whilst the guidance notes also have Calendar Settings, Email Filters, and Mail Options. Attached some screenshots for info.
Can anyone help with this issues please or should we put he same question on the HCP Cloudnext system?
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- Ruby Tuesday
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- Posts: 933
16 Aug 2017 08:00 #2
by Ruby Tuesday
Replied by Ruby Tuesday on topic Emailing Groups (of members e.g.Walk Leaders)
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- Jonathan Davison
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- Posts: 23
12 Sep 2017 15:03 #3
by Jonathan Davison
Replied by Jonathan Davison on topic Emailing Groups (of members e.g.Walk Leaders)
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